Prop Metaverse

Privacy Policy

Prop Metaverse Private Limited respects the privacy of individuals who use our website or interact with our property, customer-service and recruitment processes.

Effective: Oct 2024
01

Data Fiduciary

The Data Fiduciary for personal data processed through the Indian business operations, portals, and online interfaces is Prop Metaverse Private Limited, incorporated under the laws of India, with its registered corporate address at Sr. No. 2/1/4B & 12/9/2, A1-G1, SRK Solus, Marunji, Pune - 411057, Maharashtra, India.

Designated Privacy Officer
privacy@propmetaverse.com
02

Personal Data We May Collect

  • Name, mobile telephone number, corporate/personal email, and contact coordinates.
  • City, State, country of residence, and explicit property-location preferences.
  • Budget tiers, asset type, configuration specs, possession timelines, and purchase horizon.
  • Purchase, sale, leasing, fractional investment, and developer inventory briefs.
  • Title ownership details or landlord registry certificates voluntarily provided.
  • Site-visit logs, call transcripts, customer-service chat histories, and CRM communications.
  • Account login credentials, cryptographic hashes, and security multi-factor telemetry.
  • IP coordinates, browser fingerprints, operating platform versions, and session metrics.
  • Approximate geographic coordinates when geolocation permissions are lawfully enabled.
  • Know-Your-Customer (KYC) identity documentation voluntarily supplied for verification.
  • Curriculum Vitae (CV), professional credentials, and career evaluation histories.
  • Auxiliary disclosures or consultation briefs voluntarily submitted by the data principal.

Purposes of processing

Property Matching

Responding to customer inquiries, matching users with tailored properties, and scheduling on-ground project walkthroughs.

Stakeholder Coordination

Facilitating verified introductions with vetted developers, landowners, financial partners, or designated channel associates.

Relationship Management

Administering CRM registries, transaction ledgers, support queues, and listing lifecycle maintenance.

Security & Legal Defenses

Preventing unauthorized transactions, counteracting fraudulent escrow claims, and preserving compliance records.

Service Diagnostics

Evaluating web performance analytics, optimizing metaverse tour rendering, and elevating UX responsive quality.

Recruitment Assessments

Vetting prospective team members, checking professional references, and executing employment onboarding.

04

Notice and Consent

Where processing relies upon user consent, such consent must be free, specific, informed, unconditional, and capable of unambiguous verification. In adherence to best-in-class disclosure standards, interactive capture portals across our web interface display concise localized micro-notices at or immediately preceding data entry points, rather than requiring users to parse lengthy legal frameworks unassisted.

05

Sharing & Disclosures

Where reasonably required to fulfill specified client mandates, personal data may be shared with designated property developers, project promoters, asset owners, authorized project representatives, licensed technology providers, cloud hosting infrastructures, enterprise CRM administrators, legal advisors, certified auditors, statutory authorities, or lawful corporate successors.

06

Processors & Service Providers

External vendors, platform operators, and subcontractors processing data on our behalf are governed by legally enforceable Data Processing Agreements (DPAs). These agreements mandate rigorous confidentiality covenants, enterprise encryption protocols, purpose-limitation restrictions, and mandatory breach notification timelines.

07

Cross-Border Processing

Select enterprise hosting platforms, database clusters, and specialized 3D metaverse visualization rendering engines operate server nodes outside India. All extraterritorial transfers comply strictly with jurisdictional transfer mandates, statutory whitelist criteria, and standard contractual privacy protections.

08

Retention

Personal data is retained only for the duration strictly necessary to satisfy its initial processing mandate, provide uninterrupted advisory assistance, comply with statutory tax and real estate ledger requirements, or resolve formal dispute claims. Upon expiration of active retention windows, records are irreversibly anonymized or purged.

09

Security

Prop Metaverse deploys multi-tiered physical, organizational, and technological safeguards including AES-256 resting encryption, TLS 1.3 in-transit channels, role-based access gates (RBAC), and periodic third-party penetration assessments to safeguard against unlawful tampering, leakage, or loss. While comprehensive, no transmission over the public internet can be warranted as unconditionally invulnerable.

10

Rights

Subject to applicable law and commencement provisions, individuals may have rights relating to access, correction, completion, updating, erasure, withdrawal of consent, grievance redressal and nomination. Requests may be sent to privacy@propmetaverse.com.

11

Withdrawals

Where consent is the basis of processing, users may withdraw consent through available contact channels. Withdrawal applies prospectively and may affect our ability to provide a requested service where the relevant information is necessary.

12

Children

The website is principally directed toward adults seeking property-related services. Prop Metaverse does not intentionally target children for property marketing. Where child data is knowingly processed and the law requires parental authorisation, appropriate procedures shall be followed.

13

Recruitment Data

Recruitment information will be used for candidate assessment, communication, interview administration, verification and related recruitment purposes. Recruitment data will not automatically be used for customer marketing.

14

Changes

This Privacy Policy may be revised to reflect changes in law, technology, business operations or processing activities. The current version will display its effective or updated date.

Have a compliance query or legal grievance?

Our legal cell processes all formal inquiries within 48 business hours.

Contact Compliance