01
General Enquiries
Browsing the website and submitting a general property enquiry ordinarily does not involve a payment to Prop Metaverse.
Payment & Investment
Official guidelines, transaction terms, anti-fraud verifications, and financial disclaimers for www.propmetaverse.com.
Effective: Oct 2024
Select Policy
02
Paid Services
Where Prop Metaverse separately provides a paid service, cancellation and refund rights will be governed by the relevant service agreement, booking terms, invoice, work order or terms disclosed before payment.
03
Third-Party Payments
Amounts paid directly to a developer, promoter, property owner, landlord, government authority, financial institution or another third party are governed by the applicable third-party terms and law. Prop Metaverse cannot independently refund an amount it did not receive.
04
Consumer Rights
Nothing in this policy restricts statutory rights that cannot lawfully be excluded.
Have a compliance query or legal grievance?
Our legal cell processes all formal inquiries within 48 business hours.